Effective Date: 28 June 2026

Privacy Policy

Marcheri Collections (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://marchericollections.com, make a purchase, create an account, subscribe to our newsletter, or otherwise interact with our website.

Please read this Privacy Policy carefully. By using our website, you agree to the practices described in this policy.

1. Data Controller

For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Controller is:

Marcheri Collections

Email: marchericollections@gmail.com

Website: https://marchericollections.com

For any questions regarding this Privacy Policy or your personal data, please contact us using the email address above.

2. Information We Collect

Depending on how you use our website, we may collect the following categories of personal information.

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Billing address
Shipping address
Email address
Telephone number
Company name (where applicable)

Order Information

When you purchase products from our website, we collect information necessary to process your order, including:

Products purchased
Order history
Delivery details
Payment confirmation
Transaction reference numbers

We do not store your payment card information. Payments are processed securely by our authorised payment providers.

Account Information

If you register an account, we may store:

Username
Encrypted password
Saved delivery addresses
Order history
Wishlist information (where applicable)

Communications

If you contact us, we may retain copies of:

Emails
Contact form submissions
Customer support correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on pages
Referring website
Cookies and similar technologies

3. How We Use Your Information

We use your personal data to:

Process and fulfil your orders
Deliver products
Process payments
Manage returns and refunds
Respond to enquiries
Provide customer support
Manage your account
Improve our website and services
Detect and prevent fraud
Maintain website security
Comply with legal obligations

Where you have provided consent, we may also use your information to:

Send newsletters
Notify you about promotions
Inform you of new products
Send marketing communications

You may withdraw your consent or unsubscribe from marketing communications at any time.

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent

5. Sharing Your Information

We only share your information where necessary for the operation of our business.

Your information may be shared with:

Payment service providers
Courier and delivery companies
Website hosting providers
Website maintenance providers
Security service providers
Marketing service providers (where you have consented)
Professional advisers such as accountants or legal advisers
Government authorities where required by law

We never sell or rent your personal information to third parties.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and provide certain website functionality.

Cookies may be used to:

Remember your shopping cart
Maintain login sessions
Store website preferences
Improve website performance
Analyse visitor behaviour
Measure the effectiveness of marketing campaigns

Where legally required, we will obtain your consent before placing non-essential cookies on your device.

You can disable cookies through your browser settings; however, some features of the website may no longer function correctly.

7. Analytics and Marketing Technologies

We may use analytics and marketing tools to better understand how visitors use our website and to improve our services.

Depending on the services implemented on the website, these may include:

Google Analytics
Meta (Facebook) Pixel
Google Ads
Email marketing platforms such as Mailchimp

Where required by law, these technologies will only be activated after you have provided your consent through our cookie banner.

8. Email Marketing

If you subscribe to our newsletter or choose to receive marketing communications, we may send information regarding:

New products
Promotions
Special offers
News and updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

9. Payment Processing

Payments made through our website are securely processed by trusted third-party payment providers.

Marcheri Collections does not collect or store your full payment card details.

Payment providers process your payment information in accordance with their own privacy policies and applicable data protection laws.

10. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

Generally:

Customer account information is retained while your account remains active.
Order records are retained as required by accounting and tax legislation.
Customer correspondence is retained for customer service purposes.
Marketing preferences are retained until you withdraw your consent.

Once no longer required, your personal data will be securely deleted or anonymised.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

SSL encryption
Secure hosting
Password protection
Restricted staff access
Security monitoring
Regular software updates
Firewall protection where applicable

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.

12. International Transfers

Some third-party service providers may process personal data outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards are implemented in accordance with the GDPR to ensure your information remains protected.

13. Your Rights Under GDPR

You have the right to:

Request access to your personal data.
Request correction of inaccurate information.
Request deletion of your personal data (“Right to be Forgotten”).
Request restriction of processing.
Object to certain types of processing.
Withdraw consent at any time.
Request a copy of your personal data in a portable format.
Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta or another competent supervisory authority.

To exercise any of these rights, please contact us at:

marchericollections@gmail.com

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing any personal information.

15. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will promptly remove such information where appropriate.

16. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

Any changes will be published on this page together with the updated effective date.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have any questions regarding this Privacy Policy, wish to exercise your rights under the GDPR, or would like further information about how we process your personal data, please contact us:

Marcheri Collections

Email: marchericollections@gmail.com

Website: https://marchericollections.com

We will respond to privacy-related enquiries as promptly as reasonably possible and in accordance with applicable data protection laws.